FAQs

How are shipping costs calculated at PrintFlows?

Shipping costs at PrintFlows are calculated based on the shipping method (air, sea, or land) and the product's weight and volume. Different shipping companies have varying rates, so we recommend checking and comparing to find the most affordable and economical option.
What is PrintFlows Buyer Protection?

PrintFlows Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website. You are protected when: The item you ordered did not arrive within the time promised by the seller. The item you received was not as described. The item you received that was assured to be genuine was fake.
Can I cancel or get a refund for my digital product order from PrintFlows?

Digital product orders from PrintFlows cannot be canceled or refunded once payment has been processed.
How can I access my digital product order?

Once your payment is processed at checkout you’ll receive a confirmation email as well as an additional digital download email. The digital download email will contain a link you can use to download the digital product you’ve ordered.
Is there a limit to the number of times I can download a digital product from PrintFlows?

No, currently there is no limit to the number of times you can download a digital product from PrintFlows using the link provided.
What should I do if I didn’t receive a confirmation email and/or digital download email from PrintFlows?

First, please allow five minutes for the email to arrive and check your email spam box for the emails. If you still can’t find them, please contact sales@printflows.com and confirm your order number.